Effective Date: 25 July 2025
Website: www.planetbloom.uk
Owner: Planet Bloom
At Planet Bloom, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This policy outlines how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR).
1. What Information We Collect
We may collect and process the following personal data:
- Identity Data: name, username, or similar identifier
- Contact Data: email address, phone number, billing/delivery address
- Technical Data: IP address, browser type and version, time zone, device information
- Usage Data: information on how you use our website
- Marketing & Communications Data: your preferences in receiving marketing from us
2. How We Collect Your Information
We collect data through:
- Direct interactions (e.g., form submissions, emails)
- Automated technologies (cookies, server logs, analytics tools)
- Third-party integrations (e.g., payment providers, ad platforms)
3. How We Use Your Information
We use your data to:
- Provide and manage our services
- Process orders and payments
- Communicate with you regarding updates, offers, or support
- Improve our website and user experience
- Comply with legal obligations
We do not sell your data to third parties.
4. Cookies & Tracking
We use cookies and similar technologies to analyze website traffic, enhance your experience, and deliver personalized content. You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy (link if available).
5. Sharing Your Data
We may share your data with trusted third-party service providers such as:
- Payment processors
- Email marketing tools (e.g., Mailchimp, ConvertKit)
- Analytics providers (e.g., Google Analytics)
- Web hosting and support platforms
All third parties are required to respect the confidentiality of your data and comply with UK GDPR.
6. Data Security
We take appropriate security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.
7. Data Retention
We only retain your data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain types of processing
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at hello@planetbloom.uk
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting any personal data.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified via email.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Planet Bloom
Email: info@planetbloom.uk
Website: www.planetbloom.uk